SYSTEMS

A blog by Reach Design Ltd
PŪNAHA
How automation has transformed businesses
I pēhea i tīni te aunoa ki roto i ngā pākihi
Introduction - Whakatakinga

There’s no turning back from the fact that disruptive business automation is here. As artificially intelligent functionality delivers more capabilities that we increasingly take for granted, it’s difficult to grasp all the implications of this transformation. In this blog, we aim to illustrate what it means for business, for the people who work in those businesses, and for people served by those businesses every day.

So, how and why are businesses being transformed by automation and how do they help businesses achieve success? Let's take a look.
How is automation changing businesses?
E pēhea e tīni ana te aunoa i ngā pākihi?

Automation enables businesses to evolve to a paperless work environment and help drive efficiencies that translate to tangible reductions in an organization’s carbon footprint owing to the ability to operate with fewer resources, eliminate time and energy expended on repetitive tasks, and reduce human errors that would otherwise draw on resources. Through business automation, a company can also increase its accuracy and reduce instances of human error.

By improving business outcomes and sustainability on top of creating better employee experiences, enterprise automation truly is the secret to delivering positive change in the region.
Why businesses are embracing the automation era
He aha ai e awhi ana ngā pākihi i ngā wā o te aunoa

Business automation creates efficiencies that lay the foundation for future innovation of strategic benefit to the company.

In business, enterprise automation is being adopted widely by organizations across all sectors as organizations increasingly seek ways to enhance productivity, employee satisfaction, and the customer experience. With enterprise automation, software robots take on repetitive, mundane tasks like data collection and entry, processing transactions, reconciling records, or scheduling meetings thereby freeing humans to focus on more strategic, creative work, work that people want to do.
Benefits of automation in businesses/workplace
Ngā painga o te aunoatanga i roto i ngā pākihi

Here are four ways you can benefit from automation in the workplace.

1. Higher productivity and performance
There’s nothing quite as soul-crushing as doing repetitive and mundane tasks all day that require little skill or effort. Reducing manual work can free up time for employees to focus on higher-value work. This can drive more innovation, giving your business a competitive edge.

2. Cost savings
Less time spent on mind-numbing workflows and tasks can not only result in greater productivity, but also greater cost savings. As an added bonus, this can lead to greater employee happiness, output, and even pay.

3. Increase safety
Employee safety is paramount in any workplace, and eliminating risks or dangerous procedures benefits everyone, particularly in manufacturing and labor-intensive environments.

4. Reduce human error
When it comes to manual tasks such as data entry and invoicing, automating tedious workflows can benefit both companies and employees. Fewer mistakes translates to fewer errors, and in many cases greater employee satisfaction.
Final thoughts - Whakaaro mutunga

Automation is the future. If you’ve been putting it off, don’t be surprised when your competitors start to outperform you because they have already started automating their operations. When a process can be automated — whether that means doing something like uploading images or creating lead lists in marketing automation software - do so! You will save time and get more done faster with less effort on your part, which leaves plenty of room for growth and progress in other areas of your business.

Telling you how great automation is would be a waste of time if we didn't also give you the tools to take advantage of it. We have integrations for your software and CRM that will automate tons of documentation, making processes more efficient than ever before!

Contact us today if you have automation concerns - we're ready to help make sure that all aspects of your business processes are efficiently and effectively performing.
How digital processes can help you save time and money
Me pēhea e taea ai te tukanga matihiko te whakaora i tō wā me te moni
Introduction - Whakatakinga

Digital processes automation reduces the odds of an error occurring, which can save you time and money. In fact according to management consulting company Gartner, robotic processes can save finance teams as many as 25,000 hours of redoing work due to human error, translating to a cost savings in the ballpark of NZD1,376,427.00

What an amazing saving for doing things digitally instead of manually. Now let's look more into depth about digital processes and how much it can make your business a success.
What is digital processing?
He aha te tukanga matihiko?

Digital process automation is defined as a method of using digital technology to automate processes and optimize workflow and it focuses on automating tasks that involve human interaction such as those in management, sales, and marketing.

Some of the key principles of digital process automation include:

  • Maintaining transparency across processes
  • Automating customer tasks
  • Triggering notifications and reminders
  • Creating an easily collaborative atmosphere


When is digital processing needed?
Āhea te wā tika ki te whakamahi i te tukanga matihiko?

Companies are able to become more customer-focused and responsive with digital process automation. As their operating model becomes digitized and intelligent with digital process automation, it also becomes possible to take more risks with product innovation.

These days we live in a digital age where the culture of rapid experimentation is crucial for all businesses . Automation that cuts across organization, people, and processes helps enable that approach.

For instance, if a new product has been rapidly launched by the company and digital process automation metrics reveal that it is widely successful with customers, then the product can be quickly scaled to increase the overall revenue of the company.
The importance of Digital Processing
Te whai tikanga o te tukanga matihiko

Digital process automation is important for many reasons, including elevating efficiency, fostering collaboration, saving money, and adding greater security to confidential information. In addition, automations have been known to increase productivity by a large margin.


Digital process automation provides organizations with the agility and insight needed to enable a holistic approach to automating business processes.
Alternatively, BPM focuses on tasks while digital process automation impacts the entire company. There are many benefits of digital process automation.

  • Creating better customer experiences
  • Becoming a truly digital organization
  • Transforming legacy infrastructures to agile, responsive systems.
Some benefits of digital processing
Ētahi painga o tukanga matihiko

By adopting and integrating digital process automation, organizations can reduce (or even eliminate) manual, paper based processes and the costly errors, exposures, and delays associated with them. In turn, they’ll enjoy enhanced productivity and collaboration, better customer and employee experience, cost savings, and much stronger security.

  • Create more sophisticated and intuitive customer experiences
With digital process automation, organizations can create more sophisticated and intuitive customer journeys that build on investments in data, systems, and API’s. The integration capabilities that come with digital process automation allow data from all channels to flow seamlessly and provide the information and insights you need to succeed.

  • Reduce operational costs
There’s no doubt every business, regardless of size, industry, or location is looking for ways to reduce cost.
Many users of digital process automation continue to see the cost reductions even though that is not the main goal. The beauty of digital process automation is that cost reductions go hand in hand with improved customer experiences. Efficiencies that drive down cost often result in faster and more transparent experiences for customers.

  • Better experience
Two of the most important assets an organization has are their customers and employees. When you opt for a digital transformation at your own agency, it's an indication that you're focused on creating better experiences for both. The qualitative benefits of DPA may not be as obvious as cost savings, however they are no less important. DPA helps eliminate manual tasks, giving your staff the ability to focus on high level, high value activities that are more rewarding. At the same time when you enable automation you're able to provide higher quality experiences for your customers. Who doesn't like making everyone happy?!
Examples of digital processes
Ētahi tauira o te tukanga matihiko

When it comes to achieving the tangible, real life benefits of digital transformation, investments in digitizing and managing content alone won’t effectively move the needle. Organizations must also be sure their processes align to support true transformation. This is the intersection where practical, positive change happens for customers and employees alike.

  • Digitizing customers onboard
Digital onboarding is a process for digitizing all the steps that allow customers to purchase a product or activate a service online. many of these transactions, which were once only possible with the support of an operator, have now been transformed digitally to make web transactions that much smoother and simpler. These services might include things like creating a new bank account, signing a contract, or approving maintenance request (among others).

  • Managing mail and payments
Many organizations are turning to DPA (Digital Processing Automation) to help them better manage their mail intake and payment processes. A large percentage of traditional, physical mail is now converted into a digital form at the mail center and delivered electronically to the recipient. This is now the first step in the automated payment process. Making this once manual and time consuming process now lightning fast.

  • Strengthening order fulfillment
For companies who ship their goods to customers, a DPA system can help automate a range of backend work. Namely, digital process automation tools can strengthen order fulfillment in a big way, by estimating lead times and delivery dates, calculating taxes, tracking the location of an order, and even confirming the package has been received by the customer - of all which serves to elevate the customer satisfaction and keep them loyal to your business.

Conclusion - Whakatau


Digital process automation brings together people, applications, devices, and information across an organization to produce truly agile and digital organizations. DPA is often referred to as the next generation of evolution of business process management. If

If your still feeling unsure after reading this post, please reach out to our team at Reach Design. We specialize in helping business find and utilize the perfect platforms for their unique needs, and we'd be happy to assist you in making the best decision possible for your company, to ensure that is strives and succeeds.
How the different business platforms help businesses achieve success
Pēhea te awhina o ngā papaaho rereke i ngā pākihi ki te eke angitū
Introduction - Whakatakinga

Every business needs a strong foundation in order to be successful. Different platforms can offer businesses different levels of support and success. There are a few popular platforms that are used by businesses today, each with its own benefits. Knowing which platform is right for your business is essential to achieving the level of success you desire.

So, what are the different business platforms and how do they help businesses achieve success? Let's take a look.
Each platform offers different benefits and features that can be used to achieve success
He rereke ngā painga me ngā āhuatanga ka taea e ia papaaho te whakamahi kia angitū ai

Any business owner knows that there is a multitude of platforms available to help them get their message out there and connect with potential customers. From social media to email marketing to search engine optimization, the options can seem endless.

However, each platform offers different benefits and features that can be used to achieve success. For example, email marketing allows businesses to send targeted messages directly to consumers, while social media provides a more informal way to connect with customers and create a sense of community around the brand.

To maximize results, businesses need to carefully select the platform or platforms that will best fit their needs. With so many options available, it can be tempting to try to be everywhere at once. However, a more strategic approach is usually more effective in the long run.

By taking the time to identify the right platform or platforms for their business, businesses can set themselves up for success.
How can businesses decide which platform is right for them
Me pēhea e whakatau ai ngā pākihi he aha te papaaho e tika ana mo rātou

Deciding which business platform is right for your company can be a daunting task. With so many options on the market, it can be difficult to know where to start. However, by taking the time to assess your business's needs, you can narrow down the field and identify the platform that will best help you achieve your goals.

One important factor to consider is the size of your company. If you have a small business, you may not need all the bells and whistles offered by some of the larger platforms. Instead, focus on platforms that are simple to use and easy to set up. Additionally, if you have a limited budget, there are plenty of cost-effective options available.

Another key consideration is what type of business you operate. If you sell products online, for example, you'll need a platform that offers robust ecommerce features. On the other hand, if you're primarily focused on generating leads and building relationships with customers, look for a platform with a powerful marketing and CRM tools.

No matter what type of business you have, there's a platform out there that's right for you. By taking the time to assess your needs, you can ensure that you choose a solution that will help you reach your goals.
Tips for businesses on how to get started with business platforms
Ngā tohutohu mo ngā pākihi me pēhea te timata me ngā pākihi papaaho

Business platforms are a great way to connect with customers and market your products or services. However, getting started with business platforms can be daunting. Here are a few tips to get you started:

1. Don't try to do too much at once. It's important to start small and gradually add new features as you become more comfortable with the platform.

2. Pay attention to the design of your page. First impressions matter, so make sure your page is visually appealing and easy to navigate.

3. Use high-quality images and videos. This will help you stand out from the competition and give potential customers a better idea of what your business has to offer.

4. Be active and engaged. Business platforms are all about interaction, so make sure you're regularly posting updates and responding to comments and messages.

By following these tips, you'll be well on your way to making the most of business platforms.
Conclusion - Whakatau

The process of finding and choosing the right business platform can be overwhelming. However, there are a few key things to keep in mind when making your decision. By taking into account your specific needs and what you want your platform to do for you, you can make an informed choice that sets your business up for success.

If you’re still feeling unsure after reading this post, reach out to our team at ReachDesign. We specialise in helping businesses find and utilize the perfect platforms for their unique needs, and we’d be happy to assist you in making the best decision possible for your company.
How to Streamline Your Business Processes with Automation
Me pēhea te whakamārama i tō mahi pākihi me te aunoa
Introduction - Whakatakinga

In today's business world, streamlining your processes is key to success.

Automation can help you streamline your processes and make your business more efficient. In this article, we'll show you how to use automation to streamline your business processes.
1. Define your Goals and Objectives
Tautuhia i ō whainga

Defining your goals and objectives is the first step to streamlining your business processes with automation. You need to know what you want to achieve before you can start automating your processes. Once you have a clear idea of your goals, you can begin to identify which processes can be automated and which ones still require human intervention.

Keep in mind that not all processes can or should be automated. For example, customer service is best handled by humans because it requires personal interaction and empathy.

However, processes like data entry or invoicing can be easily automated with the right software. By taking the time to map out your goals and objectives, you will be able to make the most of automation and streamline your business processes.
2. Analyze Your Current Processes
Wewete ō tukanga o nāianei

The key to successful process automation is understanding which processes can be automated and which ones require a human touch. To get started, take a close look at your current business processes. Are there any tasks that are repetitive or time-consuming? Can any of the steps be eliminated without compromising quality or service? Once you have identified the areas where automation would be most beneficial, you can begin to put together a plan.

Here are a few things to keep in mind when it comes to process automation. First, automate only those processes that are well understood and unlikely to change in the future. Second, make sure that the benefits of automation outweigh the costs. And finally, always test your automated processes before rolling them out company-wide.
3. Select the Right Tools and Technologies
Kōwhiritia ngā taputapu me ngā hangarau tika

The key to streamlining your business processes with automation is to select the right tools and technologies. There are a variety of options available, and the best solution will vary depending on your specific needs. However, there are a few general principles that can guide you in making the best choices.

First, consider the tasks that you want to automate. Are they simple and repetitive, or do they require complex decision-making? Second, think about how much control you want to maintain over the process. Do you need to be able to make changes on the fly, or can you set up the automation system and then let it run on its own? Finally, consider the cost of the various options. Automation can be expensive, so you'll need to balance the upfront cost against the long-term savings.

By following these guidelines, you can select the right tools and technologies to streamline your business processes and improve your bottom line.
4. Implement Slowly and Incrementally
Āta whakatinanahia, ā, āpiti haere

Too much change all at once can be overwhelming for any business, no matter its size.

When it comes to automating your business processes, it's important to take things slow and make changes incrementally. That way, you can avoid any disruptions to your workflow and give employees time to adjust to the new system. You can also gauge which changes are having the most positive impact and double down on those areas.

Automation is a powerful tool, but it's important to use it wisely. By taking a gradual approach, you can ensure that your business reaps all the benefits without any headaches.
5. Train your Employees
Whakangungu i ō kaimahi

Before you can start reaping the benefits of automation, you need to make sure that your employees are properly trained. After all, they're the ones who will be responsible for operating the new system.

It is important to train your employees on how to use the new tools and systems. The good news is that there are plenty of resources available to help with training, including online courses, webinars, and even in-person workshops. With a little effort, you can ensure that your employees are ready to take advantage of all that automation has to offer.
6. Monitor and Assess Results
Aroturuki me te aromatawai i ngā hua

You need to do some careful monitoring and assessment of your results.

You may find that certain tasks are taking longer than they need to, or that you're not getting the desired output from your automated process. If this is the case, you'll need to make some adjustments.

However, with a little trial and error, you should be able to find a sweet spot where your business processes are running smoothly and efficiently. When this happens, you'll be able to free up your time and energy for more important tasks, and your business will run like a well-oiled machine.
7. Be Prepared for Bumps in the Road
Whakaritea mo ngā tukinga i te huarahi

Streamlining your business processes with automation can save you time and money. But before you dive in, it's important to be prepared for bumps in the road. No matter how well you plan, there's always a chance that something will go wrong.

That's why it's important to have a solid understanding of the automation tool you're using, as well as a contingency plan for dealing with any issues that may arise.

With a little preparation, you can minimize the risk of disruptions and ensure that your business runs smoothly.
8. Enjoy the Benefits of a Streamlined Process!
Kia ngāhau ki ngā painga o te tukanga ngāwari

By automating some of your business processes, you can enjoy all the benefits of a streamlined process without having to put in the extra work. In fact, automating your processes can save you time, money, and headaches.

So why not give it a try today?

You might be surprised at how much of a difference it can make!
Ask Me Anything: 10 Answers to Your Questions About Processes
Pātai mai: 10 ngā whakautu ki ō pātai e pā ana ki ngā tukanga
Introduction - Whakatakinga

When it comes to business processes, there's a lot of confusion and misinformation out there. From how to start one to what the benefits are, people have a lot of questions. That's why we have organized this blog to answer your questions about business processes!

Whether you're wondering if starting a process is for you or just want some clarification on what they entail, keep reading. We've got the answers you need!
1. What is a process and why do you need it?
He aha te tukanga, ā, he aha ai e hiahia ana?

A process is a set of tasks that need to be completed in order for a company or organization to continue doing what they do best.

It is the way in which an organization uses its resources to achieve set goals. For example, a company might have many departments with unique missions that all work together on specific tasks or projects throughout any given day but only one person does this at any time so it's important for everyone involved from top executives down to the rank and files to understand how their role fits into a larger scheme of things.

The way these processes work may change from time to time depending on the demands a company is facing, but there will always exist certain commonalities - like having someone overseen by upper management to handle day-to-day operations; supervision over all aspects related to production; setting clear goals so everyone knows where his or her responsibilities lie within the system (i e., inventory logistics); determining who's responsible when something goes wrong along, etc.

You need a process to create a better future for yourself, the people around you, and your company.
A successful process provides value with its products or services, while at the same time creating sustainable growth in order to meet customer demand over time through innovation of processes that enhance efficiency without sacrificing quality control.

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2. How can you create a process for your business or project?
Me pēhea te hanga he tukanga mo tō pakihi, mo tō kaupapa rānei?

To make your business grow, you need to formalize the way it's done. Processes are a great way for businesses of any size and shape; they help ensure that everything runs smoothly without much hassle or confusion on behalf of anyone involved in said company’s operations - especially when things go wrong.

Here are five simple steps you can do to create a process for your business or project:
Ānei e rima ngā tohutohu ngāwari ki te hanga he tukanga mo tō pakihi, mo tō kaupapa ranei

1. Take a look at your workflow
Titiro ki tō rerenga mahi
The first thing you should do when looking at a new system for your company is to have an interview with everyone in it about how they work. From there, analyze their workflow and find out what steps need improvement or simplification so that things run more efficiently throughout the entire process.

2. Maintain documentation of your processes
Pupuri tuhinga mo ō tukanga
Next, document your processes in detail so that you can easily identify any problems or flaws. Make sure the information is updated and available for future reference, which means creating an electronic version of it on something like Google Docs (or Excel), rather than relying solely upon paper documents.

3. Provide training to employees
Whakarato whakangungu ki ngā kaimahi
The key to getting things done is training. Make sure your team members know how they need to perform every step in order for you to achieve success and then execute that process regularly with inspections of their work so it can always meet expectations.

4. Be smarter
Kia kamakama
Simplify your business processes so you can provide more value to customers. The ultimate goal of simplifying is achieved by eliminating sources of waste in operations.

5. Promote self-sufficiency in your business
Kaiwhakahau i te oranga whaiaro i roto i tō pakihi
Developing a self-reliant business is beneficial for entrepreneurs because it helps them to grow and become more confident in their abilities. It also provides peace of mind knowing that if something does go wrong, you're not dependent on other people's decisions or actions. Hiring good managers can be one way an entrepreneur becomes independent from disruptions at any time during the process.
Provide training to employees
Maintain documentation of your process
Take a look at your workflow
Be smarter
Promote self-sufficiency in your business
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3. What are the different types of processes that exist in an organization, and what are their purposes?

He aha ngā momo tukanga i roto i ngā whakahaere, ā, he aha ō rātou tātai?

The primary types of business processes are sales, customer service, finance, and operations. These essential processes help to keep your company afloat by providing crucial aspects such as revenue or expenses.

These key aspects to any company's success can't be discounted or overlooked when it comes to how well your organization functions as one whole unit. These should be greatly considered with checks & balances in place so that everything runs smoothly from start to finish.

Sales processes are a way for companies to increase revenue. In general, they're designed with the purpose of getting prospective clients on board and engaged with your product or service.

The customer service processes are there to make sure that your customers have the best possible experience with you, by answering any of their questions and assisting them in whatever way they need. The main purpose is so people can get answers for what's bothering or confusing about an order without having to go through multiple emails back and forth.

Finance processes are a way to keep track and store information about your finances. This allows you, as an individual or business owner with money being spent on various things such as payroll, expenses, etc., to use these tools for future reference when making decisions that will affect how much something costs.

The goal of operations is to make sure your company's business continues smoothly. This includes processes like producing products, delivering services, or making payments on time.
Customer Service Processes
Sales Processes
Finance Processes
Operations Processes
4. What are some common pitfalls to avoid when creating or implementing processes?
He aha ētahi raruraru noa hei karo i te wā e hanga ana, e whakatinana ana rānei i ngā tukanga?

- Failing to put yourself in your customer's shoes or failing to consider how people will interact with your system

- Being too focused on one aspect of the process instead of thinking holistically about how it will affect other parts

- Not objectively looking at all available data or not clearly defining requirements

- Not designing a process flow for an integrated solution. This means having multiple steps in one document and not breaking them down into individual tasks so they are easier to manage individually

- Not documenting the steps of your plan properly so there's no way for you to reach completion without figuring out what went wrong along with correcting any issues immediately

- Not considering all possible outcomes and their consequences before deciding who will receive what information from whom

- Lack of resources. This could mean not enough time, money, or people for your project; if any one thing goes wrong, it becomes very difficult to continue with development work on schedule and within budget

- Overemphasis placed upon technical skills without considering other key areas such as marketing and sales that will impact the success rate at market penetration levels due largely because they were neglected from initial planning stages

- Ineffective communication. It's important for employees and managers alike to be clear about their roles in a given process so that everyone understands what they need from one another at all times, which will result in higher productivity as well greater satisfaction

- Onboarding takes too long (or not at all) which results in poor quality data collection and creation of unnecessary work for employees involved with the new system
5. Are there any tools or resources that can help you with the process creation?
He taputapu, he rauemi rānei hei awhina i a koe ki te hanga tukanga?

Yes. Luckily, there are tools and resources available to streamline the creation of a process. These can include project management software, spreadsheets, databases, whiteboards for collaborative sessions with team members, and presentation slideshows with videos that demonstrate how processes work in different industries and why they're important for organizations of all sizes.

There are also tools available online to make process creation easier for you. Monday's website offers resourceful functions such as a drag-and-pull interface which makes designing processes simple - all without having technical knowledge of coding. Zoho Creator also has similar features.
6. How do you manage and track processes once they're in place?
Me pēhea koe ki te whakahere me te whai i ngā tukanga ina oti ana?

Well, one way to manage processes once they're in place is with a workflow management software. There are many different types of these programs and some can even be custom-built for your specific business needs.

Both ClickUp and Pipedrive offer powerful, yet simple tools that allow you to organize your workflow in an efficient way. ClickUp is a tool that helps you take control of your workflow and manage resources more efficiently. With project planning, resource management & tracking for teams on remote workers all in one platform, you no longer need to worry about how people will be able to work together. On the other hand, the CRM system from Pipedrive has been designed to make it easy for everyone on a team to be in complete synch. This means that no one will have trouble understanding how they're supposed to operate within the program because of its simple interface that automates complex workflows.

7. Can processes be adapted or changed as needed, or should they be set in stone once created or implemented?
Ka taea te whakarereke i te tukanga ina hiahiatia, me whakarite rānei ina oti te hanga, te whakatinana rānei?

Processes are meant to be flexible because how can they adapt when goals change? It's tricky. For example, if you want your process to be able to meet customer needs, then it would make sense that every step should be reworked until satisfied with its performance. As needs arise, so too does our process of adapting those same processes in order for them to meet new specifications; this ensures that they will continue being effective without getting stagnant from lack of innovation.

But what about setting things in stone? Well, NO! Not all processes need to stay the same forever; sometimes changes occur organically over time.
8. How do you know when a process needs to be updated or changed?
Me pēhea koe e mōhio ai me whakahou, me whakarerek rānei tētahi tukanga?

It can be tough to know when a process needs updating or changing. Sometimes, the change may not show itself as being necessary until after it has already been implemented and is causing issues with workflow; other changes could happen so soon that you don't have time for them before your next meeting.

The best way to know when changes or updates are appropriate enough is by observing how processes evolved through history; if there was an inflection point where things shifted significantly then that might be a good indicator of what will happen next.

A strong indicator is when efficiency begins to suffer. When people start getting stuck, delays occur and quality suffers, this is a clear sign that an update or change needs to take place in order for things to continue smoothly without any issues.
9. How can you measure the success of a process?
Me pēhea e tāea ai e koe te ine i te angitū o te tukanga?

The metrics that you should be looking at when it comes to the success of a process, or whether something has been successful in general for any given project will vary depending on what your goals are.

If you want an answer with specific numbers, then there's no single number that can represent everything because every company and industry operates differently but generally speaking, if we're talking about financial outcomes like revenue growth then some would say P&L (profits & losses) is a good place; however, this doesn't tell us anything about how much time was spent doing X rather than Y, so those types things need additional data collection methods like monitoring employees' productivity levels via charting their output against his or her input hours worked per week, etc.
10. What are the steps you should take if the process is not meeting your expectations?
He aha nga huarahi e tika ana kia mahia e koe ki te kore te tukanga e tutuki i o tumanako?

If the process is not meeting your expectations, there are several steps you can take:

  1. Understand what went wrong and how to fix it.
  2. If nothing seems like an adequate solution or there are multiple causes, then try something new!
  3. You can always ask questions to experts in the field.
  4. Stay persistent; even when things seem impossible don't give up on the project as long as it still has the potential to carry through with your goals, whether it means taking more time than expected or what the budget allows.
Final words - Kōrero mutunga

So, there you have it! Everything you ever wanted to know about business processes and then some. We hope this article has answered your questions and cleared up any confusion.

If not, don't worry! Contact us anytime for more information or assistance in setting up your own process. Thanks for reading and happy processing!
Business Process Automation
Ngā mahi aunoatanga pakihi
How to Increase Efficiency with Business Process Automation
Me pēhea te whakanui ake i te pai me te mahi aunoatanga pakihi

Many business owners believe that they can maximize efficiency by cutting corners and trying to do more with less. This is a common misconception, but one that we hope this blog post will help you avoid. We’ll be discussing how one of the most effective ways to increase productivity and efficiency in your company is through process automation.

We want to share our expertise on how easy it can be to automate processes at your company, especially if you have little computer knowledge or are hesitant about spending money on something like this. You may not realise it, but automating certain tasks within your business could save you time and energy as well as money all while increasing customer satisfaction levels!

This blog post will cover everything you need to know about business process automation - from its benefits, what it can do for your company, and how much it costs - as well as some of the most popular tools available today.
What is business process automation and why should I care about it?
He aha te mahi aunoatanga pakihi me te aha me aro au?

Business process automation is the use of technology to change and improve business processes. Businesses should care about it because their efficiency will be improved, they can save money on labor costs, and achieve a better ROI overall.

Business process automation (BPA) uses software or other technologies that help automate manual tasks in order to move information between systems quickly without human interaction. It's often used by companies when there are repetitive but necessary actions being performed within an organisation every day, such as approving invoices before paying them out. Since you could have multiple employees performing this task daily over time many times throughout each month if not a year-long period, then BPA may come into play so one person doesn't need to take on these repetitions.
How does business process automation work?
Me pēhea te mahi aunoatanga tukanga pakihi

Business automation is a way to improve business processes by using software and technology. Automating workflows can achieve significant cost savings, improved productivity, increased revenue, or reduced risk for the organisation as well as internal or external customers.

Business Process Automation (BPA) refers to "the use of process automation in order to automate any kind of repeatable tasks within an IT infrastructure." In other words, it helps automate those manual activities that are time-consuming and also require tremendous effort on the part of human beings. Business process automation works hand in hand with Artificial Intelligence which makes its task easier through the implementation of big data analytic techniques across various systems like CRM's, ERP, etc... Businesses employ this method to increase their efficiency level.

What are the benefits of using business process automation to improve efficiency?
He aha ngā painga o te whakamahi aunoatanga tukanga hei whakapai i te whakamahere?

Businesses can improve their efficiency by using business process automation. This allows for all the processes to be well-documented, easily searchable, and clear instructions are given on what is expected of each employee involved in a certain transaction or workflow. Using this approach will lead businesses towards success!

A) Step-reduced process
Tukanga whakaiti taahiraa
When you automate a process, it can reduce the number of steps and people required to complete the tasks, allowing your organisation to be more productive overall.

B) Reduced number of mistakes
Whakaitihia te maha o ngā hapa
Mistakes can be very costly and time-consuming for any business. Often backtracking to find the reason something was missed or entered incorrectly takes a lot more time than doing it right the first time. Entering data in one system, having it populate where you need is highly efficient, saving you money and cutting down on errors.

When automating processes, you reduce the risk for error. This is something that your clients will love because it ensures fewer mistakes are made with large repercussions. Business leaders face increased expenses and lost revenue due to mistakes. The cost of fixing a mistake is not only the direct time spent on rework but also includes opportunity costs such as salaries for workers that could have been used elsewhere in your business.


C) Spending less time
He iti ake te wā
Imagine you work in a company that has one employee who is spending 15% of their time re-entering information from one application into another. If this process could be done automatically, by software integration, for instance, the savings would provide significant benefits to your business.
Automation allows you to save time and do more than what was previously possible. You get endless opportunities for growing your business, like focusing on larger projects that focus on the scale when there's less mundane work to be done.

D) Better customer service
Pai ake te ratonga kiritaki
When you automate software integrations, it means that all of your customer information is in one place. That's important because if a customer calls to reorder something they bought last year but can't remember the name, their order comes up immediately with just a few keystrokes and then automatically goes to accounting for invoicing within minutes.

E) Drive business opportunities
Peia ngā huarahi pakihi
One of the best examples of using business automation to create sales opportunities is how Amazon anticipates customer needs. They know what you're browsing for, what you've purchased previously, and they may even suggest products that fit your needs before you think about them yourself!
Why is it important to automate your processes now?
He aha te mea nui ki te whakaaunoa i tō tukanga inaianei?

The key to a successful business is automation. It has become crucial for businesses today due to the demand of increasing customers and keeping up with their needs. Automating your processes will allow you more time on other important items such as marketing, finding new clients and customers, or improving areas in which you are lacking contributions from employees who may be overworked at times.

The importance of process automation can't be underestimated - it's vital that organisations embrace this technology now if they're going to continue operating efficiently into the future.

We are all aware of how much time and effort it takes to create a new process from scratch. Taking this into consideration, why would anyone not want to increase their productivity by reusing what has already been created? In order for you to gain the maximum benefit out of your processes, they should be automated so that people can keep them up-to-date without having to put in too much work.

Automating your processes is one of the most important things you can do as a company. It will allow for more scalability and reduce the chance that something could go wrong when there are multiple people working on it at once. The time saved from automating these often manual tasks allows employees to focus their efforts elsewhere in order to increase productivity across the board.
The six steps you need to take in order to start automating your processes are:
Ngā kaupae e ono e tika ana kia mahia e koe kia timata ai te whakaaunoa i ō tukanga ko
DETERMINE HOW PEOPLE WILL BE INVOLVED
IDENTIFY A SUITABLE TOOL FOR AUTOMATED WORKFLOW MANAGEMENT
DEFINE THE PROCESS THAT NEEDS AUTOMATION
IMPLEMENT THE AUTOMATION PROCESSES AND/OR SYSTEMS
EVALUATE AND IMPROVE
CONTACT REACHDESIGN
A few tips for getting started with business process automation
Ētahi tohutohu kia timata ai te mahi aunoatanga pākihi

To start getting started with business process automation, you'll have to understand your current processes and know where the biggest pain points are. Once you've identified those problems, then creating a roadmap for what needs changing would be helpful; perhaps starting out by automating parts of each task or improving data management within that system will help get things moving in the right direction.

To begin initiating business processes automation practices, it is sensible to understand one’s own procedures along with which aspects could cause most grief as well as planning how changes should take place from there on - maybe beginning off just altering certain tasks instead of the entire proceedings so actions can occur effectively without too many hassles (that usually takes some time).

Business process automation is a powerful tool that can be used by businesses to improve their internal processes. However, before beginning any business process change efforts, it's important to consider the following tips for getting started with business process automation:

  • Make sure there are systems in place so everyone follows up on tasks and deliverables properly;

  • Communicate frequently between all members of your team about what they're working on or need from others;

  • Have an efficient way of gathering information into one central location where you refer back often when making decisions. This will minimize redundancies in how work has been done previously throughout different people within teams as well as ensure no critical pieces were missed.
Tools that can help make your life easier when implementing new systems and software into your workflow
Ngā taputapu ka taea te whakamahi hei ngāwari te mahi mōu i te wā e whakauru i ngā pūnaha hou ki roto i tō rerengamahi

Tools that can help make your life easier when implementing new systems and software into your workflow include:

  • Training courses to introduce yourself or employees to the system, both onsite if you have a trainer as well as online training videos.

  • A strong understanding of how information technology works, in general, will enable you to create an efficient IT structure for daily use. While this is not necessary initially, it may be required after some time depending on changes within the company. This knowledge can only come with experience working with different technologies over periods of time which makes utilizing multi-skilled personnel beneficial at all times.

  • Lastly, note that even though there are many different tools out today designed to help solve problems, it doesn't mean all of them will be efficient when working with one another so you should probably research thoroughly before using a tool for yourself just in case.
Examples of businesses who have successfully implemented this type of system
Ngā tauira o ngā pākihi kua tutuki pai tēnei momo punaha

In the last decade or so, business process automation has been on a rise. As technology advances and becomes cheaper to implement, more companies are turning towards this practice of automating their processes. Some examples include Coca-Cola who uses it for digital marketing campaigns as well as Disney World who used it in order to better manage resort reservations with great success.

Successful companies such as Google, Uber, T-Mobile have all implemented some form of Business Process Automation (BPA). BPA allows for businesses to further streamline operations which in turn saves them money by reducing human error while providing a better user experience not only internally but externally with customers also.

Companies such as eBay, Amazon, and Starbucks implement successful automation across their organisation to increase efficiency while reducing costs. In 2006, Walmart implemented a Radio Frequency Identification System (RFID) into its inventory management system which resulted in claims that it reduced stock loss by 50%, saved them $2 billion annually on what they paid employees for counting products manually. Additionally, companies like McDonald's are highly dependent upon technology with over half of the company's revenue coming from mobile ordering apps.
How much does automating your business processes cost?
He aha te utu mo te mahi aunoa i ō tukanga pākihi?

In order to determine how much automation costs, you need to understand what processes can be automated. It is critical that your business has a clear idea of its objectives and goals before automating any process in the company; this will ensure that there are minimal setbacks during the implementation.

The first step of implementing an automated system should consist of defining which tasks would benefit from being run automatically.

Businesses are saving a lot of money and time using automation, here's why. 50% of companies spend $5 to $25 per invoice doing manual processing which can cost businesses 40 - 75%. Process automation typically results in cost savings from 25 - 100%, according to Forbes. SmartSheet even found that somewhere between 25 - 100% of business processes could be automated!
How you can get involved or find more information on BPA if interested
Me pēhea e uru atu ai koe ki te kimi atu kōrero mo te BPA mēna e pirangi ana

Business process automation is a field of study that has grown in popularity over the past few decades. A process is defined as a structured set of activities designed to achieve an objective and can be found everywhere around us. The purpose behind BPA is oftentimes driven by business-specific goals such as increasing productivity or reducing costs within an organisation; however, this technology also allows organisations to create new revenue streams through improved processes for customer service and marketing efforts while simultaneously decreasing expenses associated with a human error like missed deadlines or mistakes made from repetitive tasks being completed manually instead of digitally.

Interested in more information about how to get involved with business process automation? Let us know! Join the conversation and let us know what you think. If this sounds like a great opportunity for your organisation, reach out! ReachDesign can simplify your workflow and make it easier for you.
Final thoughts - Whakaaro mutunga

Automation is the future. If you’ve been putting it off, don’t be surprised when your competitors start to outperform you because they have already started automating their operations. When a process can be automated — whether that means doing something like uploading images or creating lead lists in marketing automation software - do so! You will save time and get more done faster with less effort on your part, which leaves plenty of room for growth and progress in other areas of your business.

Telling you how great automation is would be a waste of time if we didn't also give you the tools to take advantage of it. We have integrations for your software and CRM that will automate tons of documentation, making processes more efficient than ever before!

Contact us today if you have automation concerns - we're ready to help make sure that all aspects of your business processes are efficiently and effectively performing.